Our goal is to provide the best customer experience, no matter where you live. We track our transportation services daily to ensure that we consistently provide you with the highest level of responsiveness.
freight
—Orders over $69 (after discount) are free of shipping. For orders below $69, shipping fees vary by region.
Delivery time
—For products in stock, we will ship them to you within 48 hours after placing the order. Please refer to the information indicated on the product details page for the shipping time of pre-sale products. If both are included, please refer to the shipping time of the pre-sale product.
—The delivery time starts from the shipment time of the order and takes 8-15 working days.
—Due to force majeure, delivery delays may occur. We sincerely request your understanding regarding this matter.
note
—Please make sure to verify your correct address before making payment, so that our carrier can ensure safe delivery to the correct address.
—The delivery time is an estimated time, and in most cases, the package will be delivered within the estimated arrival time., We appreciate your patience and understanding in advance. Ensuring that your order is delivered to you as soon as possible is our top priority.
—The processing of orders may be delayed due to external factors. Nevertheless, we promise to process your order quickly.
—We take all reasonable precautions to ensure that the product is not damaged. For damaged or missing parts, please contact our customer service for further assistance. [email protected] Within 3 working days after receiving the package.
order tracking
—After placing an order, you will receive an email confirming your order details. After the order is shipped, you will receive an email containing your tracking information to track its progress. If you have not received the email, please check if it has been classified as spam.
—Please note that international transportation services vary by region. To know the exact available services, please provide your address and specific details such as street/building number at checkout.
—International transportation means you may need to pay customs duties and import taxes. Customs duties are paid by the customer. All international customers are responsible for the tariffs in their country/region. For more information, we suggest contacting your local customs office.